Last updated Jul 18, 2026

We at Leafy Hydroponics love plants- and plants don't like a polluted planet. We use inventive methods to cut down on our non-compostable waste during shipping, while still upholding the best insulating and protective measures. Using things like recycled paper, cardboard cartons, and other non-traditional receptacles, your plants may arrive packed a bit funny, but they should arrive healthy & happy- just like we are when we reduce, reuse, recycle and renew! Happy Growing! ✌️💚🌱♻️🌎 All orders will ship Mondays and Tuesdays. if you need a hold for 1 week let us know! We use UPS 3-Day for our shipping (alternatives available in the shop). We cannot be held liable for delays in transit or damages due to weather. We pack each plant with love- but to ensure your best bet, we suggest insulation and/or heat/cryo pack if your area is experiencing intense weather (available in the shop). If something doesn't look right up on arrival- please reach out immediately upon opening and we will see what we can do! 🌱💚 The goal is hydro-fun for everyone! Here are our policies: All sales are final at the end of the purge/live. All cancellations before that will be charged a 15% restocking fee. No refunds or returns accepted after end of live. Unboxing video timestamped within 30 mins of the delivery time is required for all DOA and missing plant claims. Buyers in CA/AK/HI accept all risk when purchasing plants. We use soil-less products to follow state guidelines and label boxes appropriately. It is normal for browning to occur on the variegation of leaves during shipping. This chance is increased with adverse conditions like delays in shipping, temperature fluctuation, or hot/cold temperatures. Variegation is never guaranteed. We are not responsible for anything that occurs to the plant after it leaves our care. We reserve the right to refuse sales to anyone. We reserve the right to refuse shipping, refunding, and/or replacing products not sufficiently proteced with insulation, heat packs, and/or expedited shipping.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.