Last updated Sep 8, 2026

Thank you for supporting my small business! Please read our policies before making a purchase. I do use beneficial bugs All Sales Are Final * All sales are final and binding all payment must be received within 24 hour after sale. or run a risk of being banned from future sale * No cancellations, returns, exchanges, or refunds will be accepted once a purchase has been made. sold as is. variegation is not guaranteed. * Please purchase responsibly and ask any questions before buying. Shipping * Orders are shipped on Monday or Tuesday of the following week after your purchase to help minimize weekend transit delays. * We package every plant with care to give it the best chance of arriving safely during transit. * Shipping notifications and tracking information will be provided once your order has been shipped. Shipping Costs * Shipping charges are calculated at the time of purchase. * If the actual shipping cost is less than what was collected, any remaining shipping balance may be refunded at the seller’s discretion after shipping costs and packing materials have been deducted. Weather & Transit * Plants are living organisms and may experience stress during shipping, including minor cosmetic damage, yellowing, or leaf loss. * We are not responsible for delays, mishandling, weather conditions, or damage that occurs once the package has been accepted by the shipping carrier. * Buyers are encouraged to monitor local weather conditions before purchasing. Tissue Culture Plants * Tissue culture plants are shipped in their sterile containers unless otherwise stated. * Buyers are responsible for proper acclimation after opening the container. * We are not responsible for losses due to improper acclimation. Plant Condition * Every plant is unique. Size, variegation, color, and leaf shape will naturally vary. * Minor blemishes, cosmetic imperfections, or normal shipping stress should be expected and are not grounds for a refund. By Purchasing By completing your purchase, you acknowledge that you have read and agree to these shop policies, including that all sales are final, no cancellations or refunds will be issued, and you accept the risks associated with shipping live plants.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.