Last updated Aug 30, 2026

Hi! My name is Tiffany ☺️Please read shop info below: 🌿 Welcome to my Palmstreet shop! 🌿 Thank you for supporting me and wanting to give my plants new homes! Every order is packed with care to help your plant babies arrive healthy and happy ❤️ 📦 Shipping • Orders are typically shipped Monday-Wednesday via UPS 2 or 3 Day Air. This is to minimize transit time and reduce shipping stress on your plants/help prevent weekend delays. • Once your package has been dropped off with UPS, you'll receive tracking information so you can follow its journey. 🌡️ Weather Policy The safety of your plants is my top priority. During periods of extreme heat, freezing temperatures, severe storms, or other unsafe shipping conditions, I may delay shipping until weather improves. This helps protect your plants from unnecessary damage during transit. If a delay is necessary, I will message you and let you know. 💚 Refunds & Plant Health Please inspect your order as soon as it arrives. If there is an issue, contact me within 24 hours of delivery with clear photos of the plant and packaging. I will gladly work with you to find a fair solution if the damage occurred during shipping. 🚨 Please note that I cannot issue refunds for delays caused by the shipping carrier, incorrect shipping addresses provided by the buyer, or packages left unattended after delivery. 💲 Shipping Overage Refunds If the actual shipping cost is significantly less than what you have paid after printing the label, any substantial shipping overage will be refunded back to your original payment method once you mark “item received” on your order. Thank you for shopping with me and trusting me with your plant collection. I appreciate your support and look forward to sending beautiful, healthy plants your way! ✨🌱

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.