Last updated Jul 15, 2026

🌿 WELCOME TO LUSHLUSTBUSHES💚 ‼️added to the policy‼️ A ONE TIME COURTESY OF RESTOCKING FEE OF 25% FOR CANCELLATIONS ONLY ON BUY IT NOW ‼️ADDED TO THE POLICY‼️ 🛑FRESH IMPORT‼️‼️‼️🛑 FOR FRESH IMPORT KNOW THE RISK OF BUYING ONE MAKE SURE YOU HAVE KNOWLEDGE IN THE PROCESS OF ACCLIMATING IMPORTS NO EXCEPTIONS NO REFUNDS… I CAN ACCLIMATE FOR A FLAT FEE OF 50$ PER PLANT ..BY THIS EXPECT FOR LEAVES TO BROWN OR DROP WHILE IM ACCLIMATING IN THE EVENT THE IMPORT DECLINES UNDER MY CARE A CREDIT OR A REPLACEMENT IS OFFERED I CAN ALSO GUIDE YOU ON HOW TO ACCLIMATE!!! Hey everyone! I'm Chai — sharing beautiful, healthy, premier plants from Washington State! Shipping Info - Standard (UPS 3-day or USPS IF IT DOESN’T COVER WILL ALSO REACH OUT IF THERES MULTIPLE PLANTS AND DEFAULT SHIPPING DON’T COVER EVERYTHING) -Ships Mon/Tue (Big plants and orders may require additional shipping and packaging). - Upgrades (UPS Next Day / 2-Day): Ships Tue/Wed - Non-upgraded orders prioritized for longest travel — aim for delivery within the week. - Allow 7-10 business days; high volume may push some to next Mon. - Winter protection strongly recommended (heat pack + insulation). -COMPLETE INSULATION INCLUDES COLD PACK US STRONGLY RECOMMENDED DURING SUMMER Important Buyer Notes - You get exactly what you see live — all disclaimers shown/mentioned. Buy/bid responsibly. - Plants are live & healthy; shipping stress (yellowing, wilting, leaf drop) possible — normal & recoverable with care. 🚨NO cancellations(one time courtesy wifh restocking fee 25%), exchanges, or refunds — all sales final (unless my error). 🚨DOA policy (overnight + winter/summer protection only): Unboxing video within 2 hrs of delivery (from sealed box). Replacement/credit if possible (patience appreciated if restock needed). - Not responsible for carrier delays, mishandling, or loss once shipped. - Variegation not guaranteed on corms/plants -🛑plants on hold 🛑 (future leaves uncertain; old leaves may drop). -🛑once plants leave my hand it is not my responsibility anymore and not my control im glad to assisf claims (ON PICK UP) know how to care for them.. happy to give advice on what to do General - Packing done with max care for safe arrival. - Happy to answer care/environment questions! - Let's keep it fun & positive — happy planting! 🪴✨ ⭐️💚Chai & Pat💖⭐️

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.