Last updated Sep 13, 2026

🍃 plants will ship on mondays or tuesdays! 🍃 all boxes come with insulation 🍃 no cancellations (except at my discretion) 🍃 i ship with love and care - i cannot be held liable for damages that occur after the plant has left my hands HOWEVER, if you send me an uninterrupted unboxing video within 8 hours of delivery, i'll do my best to work something out for you. *cosmetic damage not applicable 🌱cancellations are up to seller discretion - if i accept a cancellation, you may be charged up to 30% restocking / convenience fee 🌱 although all boxes come with insulation, if your area is experiencing extreme temperatures, please message me and we can work out a cold pack/heat pack deal

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.