Last updated Aug 25, 2026

1. Pickup at 95125 OR shipping USPS priority $15 or UPS 2 day at $25. Heat Pack $5. (Hawaii and Alaska adds $10 for shipping) each additional Plant is $7 2. Polyfill Insulation is included in every shipment for free. Aluminium wrap is add-on $5 3. I’ll provide tracking prior shipping. You can see pics of how I packed in my instagram highlight 4. I am not responsible for shipment delay once the package left my hand because it’s out of my control 5. I am not responsible for the future health and variegation of the plants 6. Pls provide unboxing video to file claim/dispute. No exceptions. ❄️❄️❄️ If your temp BELOW 40, we suggest upgrading to Winter Styrofoam Box for $14 (foam box, polyfil and aluminium insulation are incld). No heat pack. (small and medium sized plants ONLY). Shipping rate for Winter Styrofoam box is UPS 3 day $20. UPS 2 day $45 ❄️❄️❄️

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.