BotanicalBlush

Shop guidelines


Last updated Jul 20, 2026

🌱All Sales Are Final Due to the delicate nature of live plants and corms, all sales are final. Refunds, returns, and exchanges are only provided in accordance with the policy outlined below. Please review all listings, photos, and descriptions carefully before purchasing. If you have any questions, I encourage you to message me — I am happy to help before checkout. Variegation ✨ Variegation is not guaranteed for corms, nor is continued variegation guaranteed for established plants, unless a specific variegation guarantee is explicitly offered and purchased. As variegation is a natural and variable trait, reversion can occur. Plants will not be replaced or refunded due to reversion. 💓Corms By purchasing corms, you acknowledge that they require proper experience and care to successfully root and establish. While I do my best to provide healthy material, corms can sometimes rot or fail due to factors beyond my control. By completing your purchase, you accept responsibility for their care and understand that I cannot be held liable for unsuccessful propagation. 📦 Shipping & Carrier Responsibility Once a package leaves my possession, I am not responsible for: • Shipping delays • Carrier mishandling • Lost or stolen packages • Damage incurred during transit • Weather-related delays or temperature exposure Please understand and accept the risks associated with shipping live plants and corms before purchasing. I pack every order with the care; however, shipping is inherently stressful for plants and some cosmetic changes (such as leaf yellowing, leaf drop, or minor blemishes) are normal and expected. 🗓 Shipping Schedule I ship Mondays and Tuesdays via UPS 2 day or 3 day, unless otherwise discussed prior to purchase. Upgraded shipping is available. If you'd prefer a different type of shipping please reach out via DM. **On rare occasions UPS 2 day & 3 day are not available due to Grounds being the same speed, and therefore by default, I will choose Grounds** In the event of any shipping delays, I will reach out to you via DM with an update. I reserve the right to hold shipment if unexpected circumstances arise, as the safety of your plant is always my top priority. ❄️ Heat & Cold Protection Weather protection is the responsibility of the buyer. Seasonal heat packs and cold protection must be purchased at checkout if needed. No refunds will be issued for temperature-related damage due to not purchasing weather protection for your order. 🌱 Quality Assurance Every plant is carefully selected, inspected, and packed with care before leaving my hands. I take pride in providing healthy plants. 💫Refunds, Returns, and Exchanges If there is an issue with your order, you must contact me within four (4) hours of delivery. 📸 An unboxing video and clear photos are required for all claims. Any claims submitted without an unboxing video within the 4-hour window will not be eligible for review. At that point, I will review the claim and decide the best way to resolve the issue. 💗 Final Notes By completing your purchase, you acknowledge and agree to all Botanical Blush shop policies. I truly appreciate your trust and support of my small plant business 🌿


While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.