Last updated Jul 31, 2026

🌿🌿🌿🌿🌿🌿🌿🌿🌿🌿🌿 🌿🌿Thank You For Looking🌿🌿 🌿🌿🌿🌿🌿🌿🌿🌿🌿🌿🌿 ✈️ 2 Day UPS is recommended for prompt, safe delivery of all shipments. 🔴 Orders declining expedited air shipping cannot be considered for refund, credit, or replacement for any reason, as delays, weather, and shipping stress are beyond our control. Packages damaged by the carrier during transit are not the responsibility of the seller, the buyer may file a claim with the carrier using the included shipping insurance. 🔴 Order issues must be reported within *6 hours* of delivery and must include either an unboxing video or photos. 🇺🇸 AK/HI, PO Boxes, and all US Territories are shipped via USPS Priority Mail. We are not responsible for carrier delays. 📦 Plants listed in pot sizes over 6" standard or with heights over 20" will incur an extra charge when shipped to HI/AK/GU/PR/VI/PO Boxes, or when shipped via any shipping upgrade within the USA (Next Day, 2 day, 3 day) please contact us for a quote. 🌿 Plants pictured are for reference only, unless the title states "exact plant." Due to the high volume of requests we receive, we are unable to send specific pictures or hold plants in advance for "seller's choice" listings. We will always select a healthy, beautiful plant for you from our collection. Unique characteristics such as overall size, number of leaves, and variegation will vary slightly from plant to plant. Juvenile size plants are shipped in 2-3" pots, regardless of listing title. 🌿Shipping may be stressful for your plants: leaf drop, limpness, yellowing, and other signs of stress should be expected, please allow 3-4 weeks for your plant to adjust before repotting. 🌿 All sales are final: We do not offer cancellations, refunds, or returns. 🌿 Feel free to message us before ordering with any questions or special requests. We are happy to help you choose a new plant!

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.