Last updated Jun 15, 2026

Shop guidelines Local pickup available. Shipping out of Houston TX, on Monday, Tuesday and Wednesday. Standard shipping is UPS, USPS when UPS is unavailable or for special circumstances. ❄️ Cold Weather Notice: If your temps drop below 40°F, please add a heat pack and/or insulation to your order. This is required to keep your plant safe during shipping. If not added, I will contact you — and if we can’t secure proper protection, I may need to cancel the order. Thank you for helping ensure your plant arrives healthy! Large or mature plants will be shipped bare root (without soil). This helps reduce weight and keeps shipping costs reasonable. The plant will be carefully wrapped and protected to ensure safe arrival. Most of the plants I sell are from my personal collection and I pack and ship everything with love; it is important that you acknowledge that purchasing shipped plants carries some risk; delays or transit conditions can affect plants. By purchasing, you acknowledge this risk. Thank you for understanding! 💚 We only ship within the continental U.S. We do not ship to Hawaii, Alaska, Puerto Rico, APO/FPO, PO Boxes, or other restricted locations. If you live in any of these areas, please refrain from ordering. Thank you! All sales are final No returns, refunds or exchanges There is a 25% cancellation fee for cancelling after purchase. To be eligible for any claim, you must provide an unboxing video showing the full contents of vour package within 1 hour of delivery. By purchasing, you agree to these terms and conditions.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.