Last updated Dec 4, 2025

Plants will ship with USPS Priority unless otherwise requested. Plants ship Monday of every week. Heat pack & insulation available for additional fee. Upgraded shipping quotes available through direct message. Giveaway shipping must be paid in order for the giveaway to be shipped. Steffi’s Plants is not responsible for any shipping damage or delays. If there is an issue with your order, please message us directly within two hours of delivery with photos & videos for assistance. Local pickup available. If you are local & happen to get charged shipping, please reach out for an immediate refund !

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.