WhiteTankExotics
Shop guidelines
Last updated Aug 30, 2026
**SUMMER HEAT HOLD STARTING JUNE*** ~No sex is guaranteed under 20g. I do my best to pores sex and give a good estimate. ~Top tier lineage from across the world ~All animals produced here, unless otherwise specified ~All animals produced here will come with Hatch dates and lineage on the deli cups. ~ Dry goods such as rocks and gecko food require an extra shipping fee. ~ I do NOT provide any additional photos or videos after the sale. ~ Buyer responsibility to ask questions about dal spots or any other cosmetic concerns prior to shipping. no refund or credit will be given if you notice after arrival ****SUMMER SHIPPING DAYS, MARCH-SEPTEMBER. WE ONLY SHIP ON MONDAYS AND WEDNESDAYS NO EXCEPTIONS**** ~$55 flat rate. These fees cover any size box, Cryo packs, Heat packs, Ice packs, processing within the lower 48 states. ~No refunds, Exchanges or change of minds. ~ Grab a screenshot, I do not take any pictures after the live is over ~7 Day health guarantee only if shipped to hubs. ~Live arrival guarantee only to hubs only. ~safely ship in temps 30-110 degrees to hubs ~Shipping to home voids all guarantees and temps need to be between 55-78 degrees for home delivery ~All animals are shipped healthy ~Delays can happen, don’t worry I pack well. ~No refunds or compensation will be given do to shipping delays. ~6 years I have never lost an animal during shipping ~Incase of a DOA due to shipping or within 7days. I will replace with a equal or greater animal or store credit to what was paid. No cash value will be refunded. ~Animals shall be picked up on day of delivery. Any animals not picked up on the same day will be shipped back to me. You will lose the animal and no refunds will be given. (Emergencies can happen, Just communicate with me) ~ I will reach out one time to ship your animal if weather is good. if there is no response or a hold due to buyer. you will have to reach back out to me to schedule shipping. ~ I have a family, work full time and do geckos. please allow 48hours to get any pics, info, lineage, general information. ~ Communication is done on Sundays to schedule shipping. I typically do not answer on Saturdays due to family time but please reach out and I’ll get back to you as soon as possible. ~No refunds or credit will be given to dropped tails at any point after a sale **GIVEAWAYS WILL SHIP WITHIN 1-2 WEEKS**
While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.
If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.
For more details or assistance, please reach out to Palmstreet’s Customer Support team.