Happyforhoyas

Shop guidelines


Last updated Sep 7, 2026

1. About: * I’m an artist located in beautiful Madison, Wisconsin! * I pride myself on sourcing local clay and materials. I also make some of my own texture tools inspired by plants and nature, meaning each piece is truly unique. * While items are hand built and have a certain charm of asymmetry, each planter is designed for maximum plant and root health in mind. Ample drainage holes in all my planters. 2. Product Descriptions & Representation: *My pottery is hand built, and slight variations and imperfections should be expected and are desired. 3. Order Processing: * Approximately 3-5 business days. 4. Shipping: * I ship USPS unless otherwise requested and then we can work out the difference of cost, if applicable. * Shipping will most likely occur right after the live. * Packaging: I ensure careful packaging for all planters to prevent breakage during transit. Especially with the more sculptural pieces, great care is taken to ship. * Lost/Stolen Packages: I am not responsible for lost or stolen packages after they are marked delivered by the carrier. * Damage During Shipping: Please notify me immediately about damage incurred during shipping. Photos or videos of unboxing the damaged item and packaging for reporting to the shipper. 5. Returns & Exchanges: * No return/exchanges. All sales final. * With the exception of breakage upon arrival. I offer store credit or full refund for items broken during transit. 6. Payment: * All payments are processed through Palmstreet's platform. 7. Privacy Policy: * I do not sell or collect any personal information. 8. Contact Information: * Contact me on Palmstreet with any inquiries.


While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.