Last updated Apr 16, 2026

🌿 PLANT SHIPPING TERMS 🌿 📦 Shipping Days: Orders are shipped Monday through Wednesday to avoid weekend delays. Please allow up to 5 business days for your order to be packed and shipped. 💵 Shipping Info: Combined shipping is available. Final cost will be based on weight, location, and shipping speed. 📬 Tracking: Tracking numbers will be provided once the shipping label is created. 📌 IMPORTANT POLICIES: • I am not responsible for any delays, damage, or loss caused by the postal carrier. • No refunds, replacements, or returns once plants leave my hands. • Buyer assumes all risks of purchasing live plants online, including possible weather-related stress or shipping damage. • Please check your local weather before ordering. • If your package is delayed, please contact the carrier directly. 📸 Unboxing Tip: Take a photo upon arrival before unwrapping, in case you have any questions.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.