Glimmer.Garden
Shop guidelines
Last updated Aug 18, 2026
Thank you for supporting my small business! Every plant is lovingly grown in my indoor grow space and greenhouse here in Wisconsin. My goal is to send healthy plants that arrive safely and are ready to thrive in their new home. By purchasing from Glimmer Garden, you agree to the following shop policies. š¦ SHIPPING ⢠Orders ship Monday & Tuesday via UPS to help avoid weekend delays. ⢠Plants are carefully packaged for safe travel. Insulation and 72-hour heat packs are available during colder weather. ⢠Shipping may be delayed if temperatures are unsafe. Plant health always comes first. ⢠Once your package is accepted by the carrier, Glimmer Garden is not responsible for shipping delays, lost packages, or carrier mishandling. š± LIVE PLANTS ⢠Unless otherwise stated, you will receive the exact plant pictured. ⢠Listing photos are part of the item description. Please review all photos carefully before purchasing. ⢠Live plants naturally vary and may have minor cosmetic imperfections, blemishes, old leaf damage, or normal shipping stress. These do not affect the overall health of the plant. š PEST POLICY I routinely inspect my collection and proactively manage pests as part of my regular plant care. However, no greenhouse grower can guarantee a completely pest-free collection. I strongly recommend quarantining all new plants before introducing them to your existing collection. šø ARRIVAL GUARANTEE Please bring your package indoors as soon as possible after delivery. If your plant arrives severely damaged or dead, contact me within 2 hours of the delivery scan with: ⢠Photos of the plant ⢠Photos of the packaging ⢠Photos of the shipping box Reports submitted after 2 hours cannot be covered. š REFUNDS Due to the nature of live plants, all sales are final. Refunds or replacements will only be considered for plants that arrive severely damaged or dead and meet the Arrival Guarantee requirements. Refunds are not available for: ⢠Minor cosmetic imperfections or normal shipping stress ⢠Shipping delays or carrier issues ⢠Packages left outside after delivery ⢠Incorrect shipping information ⢠Weather-related damage after delivery ⢠Damage occurring after successful delivery š THANK YOU I truly appreciate your support of my small business! If you have any questions before or after your purchase, feel free to reach out. I'm always happy to help. Happy growing! šæāØ
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