Last updated Sep 9, 2026

🌿 Summer Shipping Notice 🌿 Due to the summer heat, plants do not ship well in high temperatures. I highly recommend choosing UPS 2-Day or Overnight shipping whenever possible to help reduce heat stress. If you choose standard/base shipping, I cannot guarantee the condition of your plants upon arrival or offer coverage for heat-related damage. If temperatures are too high in your area, I'm happy to hold your order for up to 2 weeks at no additional charge until the weather is more favorable. Thank you for understanding and for helping me get your plants to you as safely as possible! 💚 I do ship USPS priority or UPS three day depending on which gets it to you faster unless upgrade is purchased in shop. I ship using polyfil and packing paper as a default. the winter insulation and heat packs are offered in shop. CARE:all plants are cuttings and are from mama plants. they have the start of roots some may be more established but they do still need time to acclimate before transferring and to be sure of a larger root system (hence the cheaper prices) thank you for understanding and please only purchase if that is acceptable for you. All are treated regularly with systemic. SHIPPING: 🚚 Know your states policies for receiving plants. Small seller and can't be liable for confiscated or lost packages. Next day upgraded shipping required for any requests of refunds. all orders will ship within one -two weeks. Must purchase current seasonal protection in order to qualify. 💚 Not responsible for shipping delays or damages. not responsible for failure to root if purchasing cuttings. please note these are live plants and they may incur some stress through shipping. I will work with you the best i can but upgraded shipping is your responsibility ‼️No refunds for accidental purchases. cancelation fee will be 20% on entire order. 💥reports of missing plants or issues will require unboxing video within 6 hours of receiving order Please let me know if you have any questions ❤️

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.