Last updated Aug 20, 2026

☀️Please be aware of temperature extremes in your location❄️ 🚚 All orders ship with UPS ground as a default or you can send me a message for a quote on upgraded shipping options! We only ship on Mon/Tues so plants sit the least time in transit. We do NOT ship to Alaska or Hawaii without communication and a custom listing due to the inability on this platform to customize shipping costs adequately to reflect the actual shipping cost. Just send us a message and we will make you a custom listing. 📦We are very experienced in both shipping plants and receiving plants in the mail. We will always pack our plants the way we'd want our own to be packed - with quality and pride! ⏳️We will pack your plants for the best journey possible but can not be held responsible for issues/delays caused by the carrier. All sales final. A yellow leaf or minor cosmetic damage is sometimes possible/normal with shipped plants, especially in extreme temperatures. With that said, we still believe the most important rule is to treat others as we'd want to be treated, so if there are any issues please notify us with an unboxing video within two hours of delivery. We are always happy to help resolve any problems we can.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.