SecretGreenhouse
Shop guidelines
Last updated Jul 29, 2026
Plants Via UPS 3 day by default, ….unless you are located in Hawaii, Alaska, PR and Guam, these locations will ship Via USPS priority Mail. Also some rural areas UPS 3 day may not be available. Oversized Plants in 8” -12” pots may ship in a smaller pot, because of weight and safety concerns. Flowering plants will be shipped as is on ship day, not all flowers will survive the shipping process. thank you for understanding I do not accept returns however your plants are my top priority and if it arrives Dead or is lost please contact me immediately so I can help you with a replacement or equivalent. customer satisfaction is my top priority.
While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.
If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.
For more details or assistance, please reach out to Palmstreet’s Customer Support team.