Last updated May 9, 2026

For all animals I do accept deposits of at least 25%-50% depending on the animal and payment plan we discuss! If the payments are not completed or if you change your mind on the animal there will be no refund for any funds payed except for shipping. If you change your mind on an animal I am happy to put that money towards a different one if you would like though! All payments and shipping must be paid before any animals are shipped out. Local pick up is welcome if you’d like to avoid shipping costs. I am happy to work things out with anyone and while your future animal is in my care I will always treat them as if they are my own personal babies! All animals sold and shipped will be completely healthy and parasite free. I will not ship an animal unless I know to my knowledge it to be healthy. Shipping is to shipping hubs only for the safety of the animals. If a buyer insists on shipping to another address that will void any live arrival guarantee. Packages must be picked up and opened on camera within 3 hours of delivery to the shipping hub as well as notifying me of any DOAs for the live arrival guarantee to be applicable. We can not be held responsible for carrier delays or lost packages as it is out of our control. These issues must be taken up with the carrier.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

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