Last updated Sep 7, 2026

📦Shipping: Packaged and shipped on Mondays and Tuesdays from Dallas, GA. Heat packs, insulation and UPS 2 day upgrade available in the shop. ⛈🌪Once the items leave our hands, we can’t control delays due to weather, damage, or issues with carriers. While we do not offer refunds, we want you happy so please reach out with any problems within 2 hours of delivery. 🌵As these are living things, please be aware sometimes they get stressed. Leaves may drop and cosmetic damage may occur. Don’t worry! Give TLC and she will grow again! ⚠️ALL SALES FINAL No returns or refunds. Please be aware of the plant you are purchasing and the travel risks associated. Reach out with any questions.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.