Last updated Aug 6, 2026

Shipping is hub to hub only. Shipping is weather dependent, the animals safety is always first priority. Shipping days are Monday Tuesday Wednesday. Mystery boxes will not be exchanged or refunded, bid on those responsibly. Animals gender is NOT guaranteed when too young to determine.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.