Last updated Sep 30, 2026

📦 Please Read: Important Shipping Information! 🌱 🪴We ship using UPS 3 day select/(UPS ground if its the fastest). Shipping from GA and shipping Days will be Monday and Tuesday. 🪴UPS Next Day air and 2-day shipping is on the shop. Once Label is created, no changes can be made. Please upgrade shipping if necessary. 🪴Please purchase weather protection if temps are below 50. Heat Pack and Insulation are available in my shop. 🪴Due to the delicate nature of plants, all sales are FINAL! Strictly no Cancellation, Returns or Exchanges. 🪴Unboxing videos and photos are required and must be taken within 3 hours of delivery to qualify for a full refund if your plant arrives dead. Please unbox your package as soon as you receive it so we can promptly address any issues. 🪴 We are not responsible for damage caused by weather conditions, lost packages, or shipping delays. We take great care to properly package and protect our plants before shipping; however, once the package is in transit, it is beyond our control. 🪴Currently NOT shipping to California, Hawaii, Alaska and Puerto Rico 🪴Please don’t hesitate to message us with any issues or concerns when you receive your plant. We’re always happy to help and work with you to get things resolved! 💚 🪴Always be kind and respectful! Happy planting!

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.