Last updated Oct 31, 2025

LIVE pricing: Prices shown during live shows are only valid during the live show. Unrooted cuttings: Any cuttings sold without roots, can be easily rooted by standing the cutting upright only buried 1/4-1/2" deep in soil using a plant stake to prop it up while rooting. Graftables: Plants will be identified as "Graftables only" if we know the plant requires it to be grafted to survive. An example of this would be a "banana variegated" plant that has no chlorophyll and it cannot survive on its own roots as it cannot generate the required energy to survive. Sun acclimating plants: All of our cuttings are grown outside but you should still take proper steps to ensure the plants are acclimated to the sun in your environment. Outdoor grown plants: As with any plants grown outdoors in the full elements there might be sun stress, bug damage, spine rubbing damage, fungal... etc but all plants are sold as healthy and any prior issues should be considered resolved and we would never intentionally sell you a plant we know wouldn't be successful. Fresh cuttings: Cuttings purchased during the show identified as a fresh cuttings will require up to two weeks drying time before shipping to prevent issues in transit. Cuttings over 4" thick might require up to 3 weeks. Shipping disclaimer: Plants might get minor humidity spotting or slight bruising during shipment, we do our best to prevent issues during transit, but if you notice any issues please send us a message or an email at info@medicactus.com and we will help you work through them. Packages returned to us will require additional shipping cost if the reason for the return was not ours. Any delays insured due to the shipping company or damaged caused by the courier are insured by the courier up to $100 in most cases. Returns, exchanges and cancellation policy: We do not offer returns, exchanges or cancellations. All sales are final. Any other questions please be sure to ask us Live and we will be more than happy to help answer those for you! Happy Cactusing!

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.