western_riot93
Shop guidelines
Last updated Oct 13, 2026
Hiya 🥰I’m Nikki! I own Houseplant StudioLLC💚🌿 I have a little in home shop and we grow all our plants with love and care ❤️I send a message when we ship out(Mondays/wednesdays) along with tracking information. We do have ice packs available for purchase as well. We also have “ root a cutting for you” in shop for people who purchase cuttings! Variegation is obviously not guarenteed since we have no control over it. When a label is created there’s no longer canceling. It takes over 30 days for refunds from ups. Once a plant leaves my care at ups it has AT LEAST up to $100 in insurance coverage that is attached to the tracking number, so please make sure you keep it once we send it in message! once the plant leaves my care it is no longer my responsibility! I send out tracking on my end but if it’s lost during transportation it’s not on me!🌳pls pls bid responsibly! Lastly if there is EVER something wrong with your purchase please reach out to us so we can make it right!!! Please don’t hide it or not continue to look at our plants. Your feelings matter more than money always remember that. Happy planting🌸
While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.
If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.
For more details or assistance, please reach out to Palmstreet’s Customer Support team.