Last updated Sep 21, 2026

🌿 Hoya Baby Boutique – Sale Rules 🌿 🚨 ALL SALES FINAL — NO REFUNDS. Please bid responsibly. 🚨 Bidding constitutes agreement to all shop policies. Please note that at this time I do NOT ship To California, Hawaii, Alaska, or Puerto Rico. If you purchased something without knowing these rules , I will reach out to you and make sure that your money is refunded. ⸻ 📦 Shipping • Ships via UPS only • Not responsible for delays, lost packages, or missed deliveries • Need faster shipping? Message me • Local pickup available ⸻ 🌡️ Weather Protection • Plants are sensitive to heat & cold • Add insulation/heat pack if needed • If you skip insulation, I am not responsible for weather damage ⸻ 📦 Packaging • Max ~6 plants per box (depends on size/weather) • I may adjust packaging to ensure safe delivery ⸻ 🐞 Pest Prevention & Growing Practices • Plants are grown in a home environment where pets may be present • I practice preventative pest management, including: • Arber bio insecticide • Sulfur treatments • 70% isopropyl alcohol (rubbing alcohol) leaf sprays • While I take strong precautions, a completely pest-free environment cannot be guaranteed ⸻ 🌱 Substrate & Propagation it is marked if the plant is rooted or not rooted/new propagation you are taking the responsibility of knowing and or inquiring if it is a rooted plant or not, and if it’s not, you’re taking on the responsibility of rooting it. • Plants may be grown in different substrates, including: • Coco coir, coco chips, perlite, tree fern fiber, charcoal • Mixes of stratum, perlite, pumice, vermiculite, and zeolite • New/smaller propagations are started in: • Coco coir + mycorrhizal inoculant to support root development • Substrate may vary per plant for optimal growth ⸻ 🎥 Claims Policy • Must message within 3 hours of delivery • FULL uncut video required: • Unopened box → full unboxing → all plants • No video = no claim ⸻ ⚠️ Buyer Responsibility • Double-check your address at checkout • Not responsible for: • Carrier delays • Lost packages • Weather damage • Incorrect address provided ⸻ 🌿 Plant Condition • All plants are inspected and shipped in healthy condition • I am not responsible for changes after delivery due to environment, care, or transit stress ————- Handmade & 3D-Printed Items Disclaimer Every spider suncatcher and 3D-printed item is handcrafted by me with care and attention to detail. Because these items are handmade and/or 3D printed, minor imperfections, slight variations, and small flaws are normal and should be expected. These characteristics are part of what makes each piece one of a kind. By purchasing one of my handmade creations, you acknowledge and accept that these natural variations are not considered defects. If you receive an item and are not completely happy with it, please send me a direct message. I genuinely want my customers to be happy and will do my best to make it right whenever possible. Thank you for supporting handmade creations and appreciating the uniqueness that comes with every piece. 💚 🔄 Returns • Case-by-case only • Buyer pays return shipping • Refund (if any) decided after inspection ⸻ 💬 Community Expectations • Please be kind and respectful in chat and during live sales • I reserve the right to remove or block anyone for inappropriate behavior if you win a giveaway and don’t purchase anything, I will hold it for 30 days and if you buy something, it goes in your box, however, after the 30 days, it is no longer yours to ship. You can choose to pay for the shipping to claim your giveaway, just send me a direct message so I know that’s what you want to do. ⸻ 💬 Questions? Message me anytime—I’m always happy to help 💚 ⸻ 🌿 Final Note Thank you for supporting my small business and purchasing my Hoya babies! ⸻

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.