Last updated Jul 5, 2026

I ship out every Monday or Tuesday following purchase. standard shipping is UPS 3 day. shipping upgrades are available in the shop. I am not responsible for any lost/stolen packages or shipping delays. CA shipping is at buyers risk. I don’t accept cancellations, refunds, or exchanges, but if a plant arrives dead/damage please reach out with an unboxing video with 2 hours of delivery and we will try and make things right. shipping only available for lower 48. sorry for the inconvenience

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.