Last updated Aug 23, 2026

All policies subject to change. Please shop responsibly. Effective 8/4 We are no longer offering baskets during lives. Each item will be available to buy via auction or posted listing. 🤍All sales/claims are final. Putbacks are not allowed. We do not allow cancellations, returns, exchanges, or holds as they are unfair to your fellow buyers and us as a business. 🤍Extra coupons intended for their specific purge/live items only. Please be respectful of this as any orders outside of a coupons intended use will be voided & refunded. Sale prices follow the same policy. 🤍Giveaway winner is responsible for shipping ($7 or $0.75) with the exception of a credit giveaway. Credits valid for ONE month & can be combined with any coupon(s). Please see credit policy post for more information. 🤍No open boxes. Please reach out if there are any extenuating circumstances, we will work with you! Shipping is after 1-2 lives, excluding holidays & Sundays. We are not responsible for any lost or damaged packages.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.