GivingTree

Shop guidelines


Last updated Aug 6, 2026

By making a purchase, you agree to the following terms and conditions. 🚩ALL SALES ARE FINAL 🚩 āŒNO Returns āŒNO Exchanges āŒNO Refunds āŒNO Cancellations ā­ļø Please bid responsibly. ā­ļø I strive to ensure that you receive 5 star service, so please reach out if there are any issues. Thank you! šŸ“¦I ship Monday and Tuesday with standard shipping being UPS 3 Day or USPS Priority Mail. Labels will be generated Sunday. Until then, shipping will be combined. āœˆļø 2nd Day Air and Next Day Air available as upgrades. šŸļø HI, AK, PR may require an additional shipping fee. šŸ”„ Please purchase heat pack and/or insulation accordingly. šŸ All tissue cultures (TCs) will arrive in a complementary insulated mailer. 🌈 Color variegations not guaranteed. 🌱 Bundles may include grower’s choice items due to limited stock. 🚩LIVE ARRIVAL GUARANTEE 🚩 All three conditions must be met. 1) Shipping upgrade to Next Day Air. 2) Winter protection (heat pack and insulation). Required only if temp < 50F. 3) Uninterrupted unboxing video within 2 hours of shipping carrier’s delivery time. šŸ’šPlease note that during shipment, possible yellowing or browning of leaves, leaf tear, broken/bent leaves or stems may occur. This is a common issue of shipping and environmental stress. With some TLC, your plant will bounce back. 🪓Due to logistical reasons, all plants in self-watering, terracotta or ceramic pots and grown in pon may be switched to nursery pots and sphagnum moss/perlite or soil to reduce weight and damage to plant during shipment. šŸžBeneficial insects are used on all plants as pest prevention. Plants will be cleaned before shipping, however, hitchhikers are always possible.


While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.