Last updated Feb 26, 2025

• Shipping from Northern CA (Monday - Wednesday) • All orders are batched Mon-Sunday and sent out the following week. This means if you order on Monday, it will not get shipped until the following Monday. • We insulate at no additional cost all year around • Standard shipping is via USPS Priority • Upgrades for heat packs and UPS 2-Day are available in our shop. • Although we do our best to source from the best growers and our own collection, germinated seeds and small sprouts are too young to tell if they will become runts, please order at your own discretion. • All sales are final. We cannot offer refunds for lost packages, damage during transit, inclement weather or other situations out of our control.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.