Last updated Oct 17, 2025

-Guaranteed live delivery! -No refunds for shipping damages. -Cancellations on auctions will be charged a restock fee of $4 per plant. -Purchase 4 or more plants in a WEEK to get a fedex 2 day air upgrade. Alaska shipping may have an additional charge on large plants. -We treat plants with systemics however we cannot guarantee 100% bug free plant. -heat packs/insulation available in our shop. -all orders will ship the following week. New orders cannot be combined the following week unless requested to hold. if a hold request is not made you will be charged the full shipping price for new purchases.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.