Last updated Apr 24, 2025

-IN PERSON SHOPPING IS AVAILABLE BY APPOINTMENT ONLY. -All Sales are final, no returns or exchanges. -Add winter shipping for winter we live in Delaware, so it may not be cold where you live but it is here. - We typically ship out on Monday and Tuesday only. -We ask you to please do unboxing videos, if you encounter an issue there is video footage of the unboxing. -If you encounter an issue contact us ASAP within 24 hours, we are here to help! -That said at times we need to contact PalmStreet customer support. They took over 96 hours to get back to me with an issue our 1st ever. So we will keep you updated but Please bare with us! We will not leave you hanging! -When shopping on live those prices are only good during that particular live! -If you win a giveaway and did not purchase any plants please make sure to purchase the “giveaway shipping” option. Giveaway will not be shipped unless the shipping is paid for.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.