Last updated Oct 17, 2025

•PURCHASE WINTER PROTECTION •All sales are final •Upgraded shipping is required for refund/ exchange (Overnight or Two Day) -1 to 2 week ship time for plants -3 to 4 week ship time for pottery Shipping and handling fees may apply

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.