Last updated Jul 13, 2026

Welcome to The Botanic Atelier 🌿 Located in Leesburg, Georgia. Specializing in collector and common plants. Thank you for supporting my small business. Every plant is selected, cared for, and packed with intention. Please review all shop policies before purchasing. ⸻ 🌿 All Sales Final Due to the delicate and perishable nature of live plants: • All sales are final • No refunds • No returns • No exchanges Please review all listings, photos, and policies carefully before completing your purchase. ⸻ 🌿 Cancellations Cancellation requests must be submitted within 12 hours of purchase and are subject to seller approval. Approved cancellations will incur a 25% restocking / processing fee. No cancellations will be accepted: • after 12 hours from purchase • once a shipping label has been created ⸻ 🌿 Plant Condition All plants are carefully inspected before shipping and packed with care. Because plants are living items, they may naturally experience: • minor blemishes • cosmetic imperfections • soil movement during transit • leaf yellowing • acclimation stress after shipping These normal conditions are not grounds for refunds, returns, or replacements. ⸻ 🌿 Shipping Orders are shipped using UPS and select USPS services based on package size, destination, transit time, and the safest delivery option for live plants. Carrier selection is determined by seller to provide the most reliable and efficient shipping experience. Shipping costs are based on: • box size • package weight • destination • shipping speed selected Orders typically ship Monday through Wednesday to help avoid weekend transit delays. Orders placed later in the week may ship the following Monday. Tracking information will be provided once your order ships. ⸻ 🌿 Long Distance Shipping For customers in Alaska, Hawaii, Puerto Rico, and other U.S. territories, transit times may be longer. To help protect plant health, buyers are strongly encouraged to upgrade to UPS 2 Day Air or UPS Next Day Air. Standard shipping to these locations is available at buyer’s risk and may not qualify for Live Arrival Guarantee. ⸻ 🌿 Shipping Tiers Shipping rates may vary depending on order size: • Small Box – cuttings / starter plants • Medium Box – standard plant orders • Large Box – multiple plants / specimen plants Oversized or specialty orders may require custom shipping invoicing. ⸻ 🌿 Expedited Shipping Upgrades Available upgrades may include: • UPS 2 Day Air • UPS Next Day Air ⸻ 🌿 Weather Protection Buyers are responsible for monitoring weather conditions in their area. When temperatures require protection, buyers should purchase: • insulation • heat packs Failure to purchase recommended weather protection may void guarantee eligibility. ⸻ 🌿 Live Arrival Guarantee (LAG) A Live Arrival Guarantee is available only with UPS Next Day Air shipping and proper weather protection when needed (cold pack + insulation during hot weather conditions and heat pack + insulation during cold weather conditions). To qualify: • Contact seller within 1 hour of delivery • Provide clear photos of: • plant • packaging • shipping label If approved, compensation will be: • replacement (if available), or • store credit only No refunds will be issued. The Live Arrival Guarantee is void if: • UPS Next Day Air was not selected • weather protection was declined when needed • claim is submitted after the 1-hour window • package was left unattended after delivery ⸻ 🌿 Buyer Agreement By purchasing, you acknowledge that you: • reviewed all shop policies • understand the risks of shipping live plants • accept these terms at checkout • understand basic plant care responsibilities ⸻ Thank you for supporting The Botanic Atelier! Every order means so much to my family and growing small business 🩷💚

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