Last updated Jun 17, 2026

**PLANT DESCRIPTION & QUALITY ASSURANCE** You will receive plants **identical to the photos and descriptions provided**, with accurate botanical identifications. All cacti and succulents are shipped in POT + SOIL. ***If your area is experiencing freezing temperatures, make sure to add a “heat pack and UPS 3-Day shipping” to your order from our shop. **PLANT SOURCING & CARE** All plants are ethically sourced, **never field-collected**, fully rooted and thriving in the USA. They are guaranteed to be healthy, thriving and pest-free. **Care Instructions**: A detailed care guide titled *"Care Instructions for Your New Cactus & Succulent"* will be included in your package. For species-specific guidance, refer to the botanical names provided. Need help? **We’re here for you!** Reach out anytime with questions about your new plants. --- **RETURN & REFUND POLICY** - **No returns** on live plants. - **Damaged in Transit?** Contact us **immediately** (within 24 hours of delivery) with photos to file a claim. - **Unsatisfied?** We’ll work with you to resolve the issue. --- **Let’s Grow Together!** 🌵 We’re committed to ensuring your plants thrive. Don’t hesitate to ask for advice—your success is our priority! For more selections and latest updates on our nursery visit our website: www.echocactisucculentsgarden.com

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.