Last updated Jun 18, 2026

🌈 Rainbows & Druzies — Shop Guidelines Thank you so much for shopping with us! Please take a moment to review our shop guidelines so we can make sure your experience is smooth and happy ✨ ✨ All Sales Are Final Due to the nature of crystals and metaphysical items, all sales are final. We do not offer returns or exchanges unless an item arrives damaged or there is a mistake with your order. 📦 Shipping & Processing Orders are typically packed and shipped within 1–3 business days after purchase (excluding weekends and holidays). Once your package is shipped, you will receive tracking information. Please note that we are not responsible for delays caused by the carrier. 💎 Natural Crystal Variations Crystals are natural items and may have small variations, inclusions, or imperfections — this is part of their natural beauty. The piece you receive may vary slightly from photos or live shows. 📸 Live Sale & Listing Descriptions Please watch live sales carefully and read item descriptions before purchasing. Feel free to ask questions during live shows — we’re happy to help! 🚫 No Cancellations Orders cannot be canceled once placed, so please double-check your cart before completing checkout. 📬 Address Accuracy Please make sure your shipping address is correct at checkout. We are not responsible for packages sent to incorrect addresses provided by the buyer. 💔 Lost or Damaged Packages If your order arrives damaged, please contact us within 48 hours of delivery with photos so we can assist you. We are not responsible for packages marked as delivered by the carrier. 🖤 Energetic Disclaimer Crystals are offered for spiritual and decorative purposes only and are not intended to replace medical, legal, or professional advice. By placing an order, you agree to these shop guidelines. Thank you for supporting our small business — we appreciate you more than you know! 🌈💖

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.