Last updated Aug 4, 2026

🌿 FENESTRA AMAZONICA Curated Beneath the Canopy Buyer Guidelines 🌿 Thank you for supporting my small business! Every plant is carefully selected, packed, and shipped with love. Please read the following before purchasing. ━━━━━━━━━━━━━━━━━━━━━━ 📦 Shipping 🌿 Orders ship every Monday & Tuesday (excluding holidays). 📦 If the actual shipping cost exceeds the amount paid at checkout, I will contact you before shipping to arrange payment for the difference. 🌡️ Please monitor your local weather and purchase heat packs, cold packs, or insulation if needed. ✈️ At this time, I do not ship to Alaska or Hawaii. 💚 Any shipping overages are always refunded. ━━━━━━━━━━━━━━━━━━━━━━ 🌱 Live Plant Policy Every plant is unique. Variegation, leaf shape, color, and future growth cannot be guaranteed. Please research the plant before purchasing to ensure you're comfortable with its care requirements. ━━━━━━━━━━━━━━━━━━━━━━ 📹 Arrival Policy Please record a continuous, unedited unboxing video from the moment you open your package. This protects both you and me should any shipping issues arise. If there is an issue with your order, please contact me within 6 hours of delivery with: • Photos
• Videos
• Your order number I'll always do my best to make things right. ━━━━━━━━━━━━━━━━━━━━━━ 🌿 Returns & Cancellations Please bid and purchase responsibly. Because these are live plants: • All sales are final.
• No returns or exchanges.
• Order cancellations are subject to a 25% restocking fee. ━━━━━━━━━━━━━━━━━━━━━━ 📬 Once Your Package Ships Once your package has been accepted by the shipping carrier, delays caused during transit are unfortunately outside of my control. However, if an issue occurs, please reach out—I genuinely want every plant to arrive safely and will do my best to help. ━━━━━━━━━━━━━━━━━━━━━━ 🌿 A Little Reminder Every plant leaving Fenestra Amazonica has been carefully packed beneath the canopy with love and attention. Thank you for trusting me with your newest leaf. 💚 — Ang Curated Beneath the Canopy.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.