Last updated Oct 13, 2025

Sales Policy All sales are final. Please be sure of your purchase before checking out. We do not offer refunds or exchanges for any reasons. Shipping & Live arrival guarantee We offer Live Arrival Guarantee on fedex priority overnight packages. To qualify you must contact us and provide clear, timestamped photos of the spider and the shipping box within 1 hrs of delivery.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.