Last updated Sep 15, 2025

🧚🏾shipping policy🧚🏾 Plants are only guaranteed alive on arrival with next day shipping. We are not responsible for damage due to shipping delays or damage due to courier mishandling. Your package will ship either UPS or FedEx ground standard shipping . Shipping upgrades are available in shop No refunds or exchanges allowed ❄️Inclement weather ❄️ purchase at your own risk! Insulation and heat pack add ons are available in the shop We offer 1 week hold backs for a limited amount of customers under extreme conditions

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.