Last updated Aug 23, 2026

Community & Conduct • Be kind, respectful, and inclusive to all buyers, sellers, and Palmstreet team members. • No harassment, hate speech, trash talk, or negativity in chat or DMs. • No political or divisive topics during lives — this is a fun, family-friendly space. • Host must be 18+; any minors must be supervised by an adult. What We Sell • Primary items: blind boxes, collectible toys, vinyl figures, and related collectibles. • All items are physically in hand before listing — no pre-sales or “coming soon” inventory. • Product titles and descriptions aim to be clear and honest; variants, chases, and blinds noted when known. Bidding & Auction Rules • All sales are final unless an item is significantly damaged, flawed, or not as described. • No shill bidding, ghosting, or troll bidding. • No employee or related-account bidding intended to manipulate prices. • Once an item sells, the buyer is responsible for payment through Palmstreet only. Payments & Off‑Platform Sales • All payments must be processed through Palmstreet. • No off-platform payments, side deals, or DM sales. • Do not promote sales on other platforms during lives or in DMs. Shipping & Delivery • Orders ship promptly, typically within 1–3 business days after purchase. • Delivery is expected within 30 days unless a buyer requests a hold (up to 90 days max). • Bundled shipping is available when items are purchased together; details will be explained during the live or in shop posts. • If an order has not shipped within 10 days and the seller has not responded within 48 hours, Palmstreet may intervene to cancel and refund. Returns, Damages & Issues • Contact the seller or Palmstreet support within 7 days of delivery for missing, incorrect, or significantly damaged items. • Minor cosmetic differences or small transit wear may occur; significant damage (major breakage, major missing parts, wrong item) qualifies for resolution. • No refunds for buyer’s remorse or “I changed my mind” after receiving an item as described. • For blind boxes, variants are not guaranteed unless specifically stated; all sales are final once opened. Giveaways & Promos • Giveaway prize will be clearly disclosed before the draw starts. • Winners must be present in the live when the winner is selected. • Prize cannot be downgraded, withheld, or changed based on who wins. • Shipping costs for giveaways will be stated in advance; if not stated, assume seller covers shipping. Privacy & Personal Info • Do not share personal information (name, address, email, phone) in chat or DMs. • Sellers will not collect or use buyer info for anything other than shipping through Palmstreet. Live Show Behavior • Lives are hosted by Gadget in a fun, upbeat, Mardi Gras style, but still professional and family-friendly. • No substance use, excessive drinking, or illegal activity during lives. • No spamming, phishing, or disruptive behavior in chat. • Lives will generally run 45 minutes or longer; extended breaks on the same stream are not allowed. Tips & Support • Tipping is optional and appreciated; tips are final and non-refundable. • Tips cannot be exchanged for items, services, or performances and cannot be used to circumvent fees. • For any issues with orders or lives, contact Palmstreet support or message the shop through the app.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.