Last updated Aug 17, 2025

🌿 Agreement & Policies – Please Read Before Purchasing By purchasing, you agree to these policies and disclaimers • All sales are final. No returns, exchanges, cancellations, or refunds will be accepted. Please purchase responsibly • Shipping from California • I pack with the utmost care to ensure your plants arrive safely. However, I’m not responsible for delays or damages caused by shipping carriers. • Orders ship on Monday to ensure your order arrives before Friday of the following week • Minor imperfections and shipping stress (e.g., leaf loss, yellowing) are normal. Root rot or damage can occur due to stress or shipping delays. • I’m not responsible for the future health of the plant once it leaves my care. • Live Arrival Guarantee: An unboxing video is required within 3 hours of delivery. Tracking information is provided so you can retrieve your package promptly. Leaving plants exposed outdoors may cause additional stress. • Plants are currently grown in 50-55% humidity and up to 75°F Please acclimate them slowly to your environment and do not repot immediately — this can cause additional stress. It is advisable to wait at least 2 weeks before repotting your plant. Research care needs before purchasing. • If you have any concerns, please contact me directly before leaving a review. I will do my best to address any concerns in a timely manner • ❤️ Happy with your purchase? Let others know! Your feedback makes a big difference! 🌱

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.