Last updated Oct 12, 2026

Please Note: orders can take at least a week after purchase for items to be made quality checked and shipped with care. All items are final sale. We allow no cancellations on any order. We are more than happy to assist you with any questions or concerns during your shopping with us. (You can use the contact us page) or email us with you order number and description at shopmaddwoods@gmail.com Damages and issues Please inspect your order upon reception and contact us immediately within 5 days if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right. Failure to provide request along with proper documentation requested may be subject to fortification of goods. Exchanges Exchanges are not acceptable. Terms & Conditions of Sale These terms and conditions ("Agreement") apply to your purchase ("Product") from Maddwoods. These terms and conditions of sale apply to all purchases, including Internet, or in-store purchases. By placing an order and/or accepting delivery of Product, you accept and are bound to the terms and conditions of this Agreement. This Agreement may not be altered, supplemented, or amended by the use of a purchase order or any other document unless otherwise agreed to in a written agreement signed by both you and Maddwoods. Orders; Payment: Terms of payment are within Maddwoods’ sole discretion, and unless otherwise agreed to by Maddwoods, payment must be received by Maddwoods prior to Maddwoods' acceptance of an order. Payment for the Product may be made by credit card, wire transfer, or some other prearranged payment method. If payment is made by credit card, acceptance of orders is subject to credit card verification procedures. We reserve the right to cancel an order if it does not meet our credit card verification standards. If payment is made by personal check, Product will not be shipped until the check clears. Your order is subject to cancellation by Maddwoods, at Maddwoods sole discretion. Maddwoods is not responsible for pricing, typographical, or other errors, in any offer by Maddwoods and Maddwoods reserves the right to cancel any orders resulting from such errors. Maddwoods accepts no cancellations. Reserved Rights: · All prices and availability are subject to change without notice. · Infrequently, we may have just sold an item which you ordered, and have not had time to take it off our site (or it may have been in your persistent shopping cart). We apologize for any disappointment, but we will reach you to see if you would like a substitution, special order, or just a cancellation. · All non deliverable, cancelled, or returned orders are subject to 15% restocking fee along with up to a 7% processing fee. read more here: https://shopmaddwoods.com/pages/faqs

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.