Last updated Sep 7, 2026

SHIPPING Live animal shipping is done via Reptiles2You/Redline/MorphMarket (within the USA). Shipping is an additional flat rate of $55 unless otherwise noted.Multiple geckos may be shipped in the same box. We only ship during safe temperatures of 36* - 95*F. This means, that at any point of the trip (here, transfer hub, and final destination), the overnight low temperature cannot be lower than 36*F. Live animal shipments are only Tuesday and Wednesdays. LOCAL PICK-UPS We will meet for local pickup/drop off of your new gecko(s), up to 1 hour drive from the Jesup, Georgia area. We will happily arrange local pickups at any expo we attend or vend. PAYMENTS For our Buyers convenience, we accept major credit cards, debit cards, Venmo, Afterpay, Zelle and Paypal for online orders at checkout. We do accept credit cards and cash, in person, at local expo’s. All transactions MUST be paid in full before delivery, including local pickups. LIVE ARRIVAL & HEALTH GUARANTEE We offer a 7-day health guarantee! If your gecko(s) arrive unhealthy, they must be checked out by a certified exotics vet within 7 days of receipt. If the veterinarian finds your new gecko(s) unhealthy, we will issue a replacement/store credit equal in value OR we will pay 50% of the vet bill. The vet bill must be emailed to Canvas Geckos directly from the Veterinarian with their phone number to verify. In order to receive store credit/replacement, the gecko(s) must be returned to Canvas Geckos at the Buyers' expense. ​ Live guarantee is valid if- 1)Gecko is shipped within the safe temperature window of 36-95*F. 2))Seller recommends a hub hold for pickup, and the animal is picked up within one hour of delivery to hub. We require a photo of each animal within one hour of delivery to be sent to us via email or via facebook messenger. ​ DEAD ON ARRIVAL BUYER must provide a photo and video of perished animal(s) within one hour of delivery/receipt to us. Animal(s) will be replaced as soon as one of equal value is available, or BUYER may elect for a store credit. PALMSTREET LIVE SALES All live and purge sales are final, we will not exchange your purchase(s) for something else if you change your mind. Events with free shipping are exclusive to that event only. If you wait to have your gecko shipped with another event purchase, you will be charged shipping. SEXING We begin pore sexing our geckos as early as 4 grams, but will not guarantee an animal to be a specific sex unless it is at least 25 grams (Crested) or 40 grams (Chahoua, Leachianus, Halmhara and Tokays). ​ MORPHS & TRAITS All photographs are done in natural daylight, with no added filters. Each animal is represented in its truest form. Coloration and pattern changes as the gecko(s) mature, therefore no guarantee is offered that the gecko will not change colors/pattern/develop spots. No geckos will be guaranteed spotless.

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If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

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