Last updated Sep 20, 2026

All sales are final. Please make sure to take unboxing video or pictures in case there is a problem. Contact us within 8 hours of delivery to notify us of any issues. Live arrival is only guaranteed if two day shipping is purchased. Not responsible for damage or delays once package is shipped. Heat packs and insulation are available in my shop, please purchase if needed. No refunds or replacements will be granted if these are not purchased after 11/1-5/1. If shipping costs exceed amount paid for shipping at time of sale, you will be notified to discuss the details and options. Please feel free to message with any questions or concerns and thank you for your support, it's greatly appreciated 🙂

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.