Last updated Aug 6, 2026

👉🏼 Most items are made to order, so please allow 5–10 business days for me to create and prep your order. I always do my best to get things out as quickly as possible. Once shipped, delivery within the U.S. typically takes 2–8 days, depending on location, weather, and general USPS vibes. 👉🏼 SHIPPING RATES: $8 + $2 for each additional item Flat Rate shipping, free local pickup in Boise, ID. Shipping overages of $5 or more will be refunded. 👉🏼 COMBINED SHIPPING: I do offer combined shipping! If you place multiple orders across different days, your ship time may extend so I can send everything together. If you’d rather have items shipped separately, just reach out and I can invoice you for the extra shipping. If your order has already shipped, I can no longer offer combined shipping. 👉🏼 Order says “delivered” but don’t see it? Here are a few quick things to check: • Your mailbox, porch, side door, or back door • Any parcel lockers your carrier might use • With neighbors or anyone in your household • The shipping address on your order Carriers sometimes misdeliver to a nearby address or scan early, and packages often turn up within a day or two. If it’s still nowhere to be found, email me at TheMullinixCollective@gmail.com or send me a message within 7 days of the delivery scan with your order details. I’ll help you investigate and file a missing-mail search on my end. While Mullinix Collective isn’t responsible for packages once they’re marked delivered by the carrier, lost, delayed, or damaged, I will always do my best to help you find a solution. I cannot replace or refund orders due to carrier issues, but I’m happy to provide any necessary documentation to help during the claim process through USPS. 👉🏼 RETURN POLICY: Because most Mullinix Collective items are made to order or produced in small batches, I’m not able to accept returns, exchanges, or cancellations once an order has been placed. Please double-check sizing, color choices, and product details before checking out. Each listing includes as much info as possible so you know exactly what you’re getting. If you’re unsure about anything at all, feel free to email or message me before placing your order. I’m always happy to help you make the right call. 👉🏼 EXCEPTIONS & ISSUES: If your order arrives damaged, incorrect, or with a genuine issue, please email or message me within 24 hours of delivery with photos and order details. I’ll always do my best to make it right. 👉🏼 At this time, I am NOT taking custom orders/commissions. This includes special 3D print requests, and one-off custom designs. As a one-woman show juggling all parts of this brand, I’m currently focusing on creating and releasing the items you see available in my shop or that I show on my live shows. This may change in the future, but for now, customs are closed so I can keep things manageable and fun. 👉🏼 3D printed items are made with PLA, a renewable, biodegradable, and non-toxic material. Small surface variations may occur…this is part of the handmade charm 🖤 Avoid long-term high heat exposure (PLA can soften if things get too spicy 🌶️). All items are intended for decorative use only and are NOT dishwasher safe. 👉🏼 APPAREL WASHING INSTRUCTIONS: It is recommended that you turn the garment inside out, use cold water on a gentle cycle with mild detergent, avoid bleach/softener, and either air dry or tumble dry on low heat to keep designs vibrant and prevent cracking or peeling. 👉🏼 Need a gift message? Leave a note at checkout and I’ll include a handwritten message in your order. Just let me know what you’d like it to say! *Please also let me know if you’d like me to leave out the order invoice* 👉🏼 IMPORTANT ORDER DETAILS: If I need clarification on your order and don’t receive a response within a few days, I may have to cancel it. I can’t move forward without your confirmation. Please be sure to include your size and color at checkout to avoid delays or cancellations. Thank you for helping me keep things running smoothly 🖤 Feel free to pop in to my messages if you have questions or need clarification on anything! 🤘🏼

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