Last updated Aug 30, 2026

*New Guidelines Update* - If you would like freebie seeds/seeeling, please leave a review in your previous order, idelly with words an/or pictures…the better the review, the better the freebies 😉 it takes time for me to put these together, so any reciprocity on your end would be much appreciated - Video Documentation Required within 6 hours of delivery - Arrive alive guarantee with 2 day or faster shipping; must be notified within 3 hours of your package being delivered, will not be responsible if your package is sitting in the summer sun or winter cold for multiple hours, but happy to work with you - Plants are living changing things, if you would like picture updates on anything in the shop please message me - If you are unhappy with your purchase, please take unboxing video if possible/or document with timestamped photos, and I am happy to refund less shipping and restocking fees, pending the plant is returned in condition similar to what it was sent in - Standard shipping is for 2 day unless you are local and ground is faster, if you live in California, there may be overages that you will be responsible for unless you would like 3 day shipping, typically ship priority to Hawii and it gets there in 3 days via Priority USPS - I am not responsible for damage due to carriey handling; palmstreet Support should be able to assist with a claim regarding this but happy to help out however I can - I am in Texas so if you’re not in Texas or a contiguous state, I highly recommend that you upgrade your shipping if you have a largebor valuable order - Upgrades and winter protection are in the shop: In use the most advaces PCM tech (Phase Change Material) packs in warm weather and 92 hoir heat packs in cold; insulation is also a stand alone option - If a plant is a propagation or an offset or a cutting, all notes regarding that should be included in the listing; generally with pictures of the roots included - Local pickup is in downtown Austin, near Rainey St. I have a 24 seven concierge so timing is very flexible. I typically ship Monday-Wednesday and happy to hold upon request (also in shop)

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.