Last updated Sep 29, 2026

We shipping regularly on Monday or Tuesday. Most items ship bare root. shipping combines with all purchases not yet shipped. claims for damaged items must be made within 7 days and show photos of damage and packing including materials and items. Plant Request: https://docs.google.com/forms/d/e/1FAIpQLScmkvzo1xTD0Sg9xcSIFh0_WV7amAJyXpV09DG86aLtcEBfrA/viewform?usp=sharing&ouid=106270554479719360738

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.