Last updated Mar 24, 2026

🦎ARK = Alliance Reptile Kollaborations 🦎 *All sales are final* www.alliancereptilekollaborations.com for lineage information. Thank you for choosing ARK for your reptilian baby 💚 When you purchase from us, you don't just get an animal, you also become part of the ARK family. Got questions? Need advice? Just want to chat about geckos, breeding, collaborating, etc? Go for it! We're here for you! No question is a dumb question! We want to make sure you're happy, and your new friend is well-cared for 💚 Full payment is due before the release of an animal. *Remember: we do not get paid a dime until the animal is in transit to you* Down payments or holding fees are accepted and go toward the final purchase price, but are non-refundable. A holding fee prevents your chosen animal from being sold elsewhere. Payment plans are available, following approval. *see below Animals that are paid for in full are placed on hold and shipped Mon-Wed (except holidays) when weather permits. 🎁Giveaways🎁 If you win a giveaway, you will have to purchase giveaway shipping, unless you have an open order. ✅ We will not ship your giveaway animal until we can verify that you are prepared to care for it throughout is life (15-20 years on average). 🚨 July-August contains some blackout dates for shipping, as summers here in the Southeast are brutal. *Unless there is a good 2-4 day break in weather during our shipping days. December-January also contains blackout dates, as we do get freezing temps occasionally. *Unless there is a good 2-4 day break in weather during our shipping days. 📌 During shipping holds for weather: we do not get paid by Palmstreet until the animal is in transit📌 All other months are *based on current weather conditions at the time of purchase* and must have 2-4 consecutive, non-holiday weekdays within safe temperature ranges (40-85 degrees Fahrenheit) for shipping, to account for any possible delays. Shipping to a FedEx hub provides more protection from temperatures, as there could be a delay with animal retrieval for home delivery. Hub shipping also allows some flexibility with temperature requirements. Shipping is Mon-Wed. Arrive alive guarantee: all animals shipped are of good health & will remain that way as long as our basic care sheet is followed. Your animal will arrive alive when shipped to a FedEx hub. please understand that once the animal leaves our hands, we are no longer in control of its well-being. If something happens, we must be notified within two hours of pickup (we can see the time the animal was picked up, and can see who signed for it) via live video chat, to issue a replacement or partial/full refund. *delivery to home voids this guarantee* *Payment plans: - Only available for in-house animals, not consignment animals. Must be pre-approved via messages on Palmstreet. *Payment plan payments are non-refundable* - Payment plan payments can be in $50 or $100 increments. Remember to enter the animal's name or description in the notes section, for record keeping purposes. - Payments of either increment must be made no more than 7 days after a previous payment. Failure to remain consistent with payments will result in your animal of interest being relisted for sale, and any payments made will be converted to store credit. - By making the first payment, you agree to the terms above.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.