Last updated Sep 6, 2026

🔶 Please be aware: Polymer clay is lightweight and flexible, but it still requires gentle handling. Proper care is important, as it is not as durable as metal jewelry. • All items are ready to ship and will be mailed via USPS Ground Advantage within 1–5 business days. • Combined shipping is available! If you plan to order multiple times on another day, please DM me immediately to hold your order. Otherwise, I’ll ship your items ASAP. • Returned Packages: If a package is returned due to an incorrect or incomplete address provided by the customer, a $20 processing fee is required. This fee applies whether you choose to have the package resent or discarded. Please double-check your address before checking out. • I offer free replacement if your item breaks within 30 days of purchase, as long as it has been handled gently and cared for following my clay care guidelines. • No returns or exchanges on auction or giveaway items. • Custom orders are currently not available. • Wholesale inquiries: Please contact me directly. 🔶 Please Note: Because each piece is handmade, slight variations and minor imperfections may occur. Every item is one of a kind and may differ slightly from listing photos.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.