Last updated Dec 21, 2025

📩I ship on Monday or Tuesday using the fastest shipping option for the address provided! ♻️ My boxes are recycled 🌱 All plants are treated for pest regularly 🐞 I use beneficial insects No refunds or returns or exchanges without video of your plant arriving dead ✨I’m not responsible for lost or damaged items due to postal carrier

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.