Last updated Jul 8, 2026

🌿 Leaf and Lilt Shop Guidelines Shipping: Plants ship next business day after payment is received. Orders placed on weekends ship the following Monday. Packaging: Every plant is carefully packaged to ensure safe transit. Plants: All plants are grown and cared for by us in Florida before shipping. You will receive a plant similar to the one pictured — not the exact plant shown. Variegation, size, and appearance vary between individual plants. Acclimation: Please allow 1-2 weeks for your plant to acclimate to its new environment after arrival. Minor shipping stress is normal and temporary. Repotting: For best results wait until your plant is rootbound before repotting — this encourages stronger root development and faster growth. Returns: All sales are final. Once delivered, plant care becomes the buyer’s responsibility. We do not offer refunds or replacements for plants that decline due to care after delivery. Questions: Message us anytime — we’re happy to help! 🌿

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.