Last updated Sep 5, 2026

Welcome to Birchwood Collectibles! We appreciate your support and strive to make every live sale fun, fair, and enjoyable for everyone. Payment ● Payment is expected through Palmstreet at the conclusion of the live sale. ● Unpaid orders may be canceled at our discretion. ● Repeated non-payment may result in being blocked from future sales. Shipping ● Orders are typically shipped within 2–3 business days. ● Tracking information will be provided through Palmstreet once your order ships. ● We package every order with care to ensure it arrives safely. Combined Shipping ● We gladly combine shipping on multiple purchases whenever possible. ● Combined shipping discounts are automatically applied when eligible. Knife Sales ● Buyers must be 18 years of age or older to purchase knives. ● By purchasing, you certify that owning the item is legal in your state, county, and local jurisdiction. ● We reserve the right to cancel any order that cannot legally be shipped. Collectible Items ● Please review all photos and ask questions before purchasing. ● We do our best to accurately describe every item. Returns ● All sales are considered final unless an item arrives significantly different from its description. ● If there is a problem with your order, please contact us within 48 hours of delivery so we can make it right. Live Sale Etiquette ● Please be respectful to the host and fellow buyers. ● Harassment, bullying, spam, or inappropriate language will not be tolerated. ● Have fun, ask questions, and enjoy the show! Thank you for supporting Birchwood Collectibles. We appreciate every customer and look forward to seeing you at our next live sale!

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.